DoCoMo — call tune and unwanted company call

Address:

Pondicherry, Puducherry

Dear Sir/madam

I have 3 complainants

1.I have activated the call tune on august 2013 with offer price for 6 month (120 Rs) but 12 NOV-13. DoCoMo taken 20Rs charged, i asked to company they told different information

2.As per sms I have called to caller tune toll free no :543211 it available in Hindi language only so I cut the line its taken around 3 RS charged

3.i have called to many times to customer no 121 its seems busy, i am unable to conatct customer care officers

one more information we are receiving many unwanted calls from DoCoMo company