[Resolved]  Domestic — Water Leakage

Address:

Gautam Buddh Nagar, Uttar Pradesh

This is in reference to complaint regarding my Marvella UV which was procured in last year April 2013, After purchasing i faced water leakage problem many times with regular interval of 2 months, than i call to customer care they will FWd. to Service dealer, service tech. come & rectify the leakge but after 2 months same problem comes again, From last two times complaint was unattended after many follow to your customer care but no positive response but this time i am serious i call to custyomer care they send the tech. today he rectified the problem but after 2 hours Same problem comes again, my complaint no. C[protected] dated 25-02- Last complaint no.which was unattended C[protected] in Nov. month, It has been observed that your machine have some problem of leakge so i request you to take your machine back & return my money because after april 2014 every service visit will be charged by this faulty machine / Your service team is not capable to attend this complaint/Your company is not interested in Solving these issues they are just charging money to customers by these silly faults/ i think this machine features are not Quality approved/ you are just focussing on output water quality not on Machine materials/ . I made many calls in Customer care many times but their pet dialogue i cannot commit i cannot commit... Mr. Pankaj from Customer care team. i am not satisfied with your incapable team So i request you to Uncommissioned my machine take back & I WANT MY MONEY BACK. IT WAS A MISTAKE DECIDING BUYING PUREIT. Other wise i will ask through Consumer court for money back. Custyomer ID :- [protected] Vinod Kumar [protected]