Domino's Pizza — Delay in delivery, after 30 minutes, on 29th May 2016, paid online, no refund yet

Address:

Pune, Maharashtra, 411014

Hello Sir/ Madam,
Ordered pizza from Dominos Pizza below on 29th May 2016
Gold Plaza, Kharadi (pune), Shop No. 4 And 5, Upper Ground Floor, Survey No. 13, Gold Plaza, Kharadi Mundwa Bypass, Kharadi, pune - 411014 Ph.no.[protected], [protected]
Guest Name :
harsh agarwal Guest Mobile :
[protected] Guest Address :
B302 Marvel Citrine, Rakshaknagar Phase 1, Kharadi KHARADI BYPASS PUNE INDIA Txn No :
FHMP[protected]
Order Number :
145 Time of Order :
05/29/2016 02:59:03 PM Final Total :
890 Payment Type :
credit Trace No. :
cc[protected]
It was delivered after 30 minutes.
I filed a feedback with Dominos having Reference ID is:: 1313978 on 29th May. Got a call from their Manager, some lady, dont recall her name, saying the process will take a couple of days. But even after many days, no refund.
Again filed a feedback with them via Reference ID is:: 1317599 on 31st May. The same lady called with the same response. But still no refund.
On 7th June, again filed a feedback via Reference ID is:: 1332989 but got the same response from the same lady that it is under process and will be done in a couple of days.
On 4th July, again raised the matter via Reference ID is:: 1437820, 1437821, 1437822, but the lady just didn't care, all she said was sir it takes time to process will be done in the next few days.
Then even i lost track and stopped getting updates.
Its been more than 100 days since i ordered from Dominos and have not received my refund for delay in delivery. Haven't ordered pizza since this incident from Dominos and dont plan to order from them any time in the future thanks to this harassment.
Kindly look into this matter.

Regards,
Harsh