[Resolved] Domino's Pizza — Amount gets deducted from the credit card but order is not placed for many times

pauseanu

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

Hi, This is Anubhav Kishore. It has become quite often on Domino's online order. I tried to place an online order on Domino's.co.in for Bellandur village bangalore outlet. When I placed the order, The money got deducted from the credit card but the order did not place.I tried calling the customer care for more than 30 mins but did not get any response from their side. I call the Bellandur village outlet to get some updated but the executive refused to share any detail and even refused to take the fresh orfer at 10:25 PM however the outlet operational timings are till 11:00 PM. This was very unprofessional behavior i experienced with domino's. Being a reputed brand in the market, I dont expect such irresponsibility from Domino's. Dont know what to do in this case as I was not connected to any customer care executive depite several calls and staying on calls for more than 15 mints every time. Really disappointed. - Anubhav Kishore

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Aug 14, 2020

Complaint marked as Resolved

Domino's Pizza customer support has been notified about the posted complaint.

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Comments

Servicesofdominos

from Patna, Bihar

Dear Sir,
Please share us your contact number so we can resolve ur issues.

Best regards,
Domino''s Pizza

pauseanu

from Bengaluru, Karnataka

If contact number is required to apologize for the incident happened then its not the resolution and there is no need to share the contact details because its not going to help any o[censored]s. If you have anything else to mention, then my contact number is [protected]