Domino's Pizza — Delay and misbehavior

Address:

Kolkata, West Bengal

I ordered pizza on 18/7/15. Which was to be delivered at 10pm. Instead the delivery man came at 10.11pm. I asked him about the policy of the company regarding delivery on time. He started giving lame excuses like he like had gone to the wrong place and the main gate was closed bla bla bla. He had my no he could have called me. But he didn't. And there is no proof of whatever he said. I asked him to call his office. He kept on fumbling with his phone. I asked him to give me the number. the moment i called the phn rang. The person on the other side of the phn kept on arguing with me favouring the delivery man. And lastly he said that next time home delivery will not be made at my address!! . first of all it was their fault and on top of it they were threatening me that order will not be delivered at my address. The delivery man had the audacity to say that i got the discount forcefully and it was not there fault even though he was late. I will myself not order and also make sure my friends and relatives also do not. There are several other companies like pizza hut etc. We r not dependent on dominos but dominos is definitely dependent on customers for business. The outlet was kolkata ballygunj outlet. My order no was 217.