| Address: | 682019 | | Website: | Dominos.in |
1. Delivery received 3 hours after the order was placed. I called the vyttila branch at 11pm since no delivery arrived, but there was no answer. Again i called them at 11.45pm and the staff told me they had cancelled the order because they tried to call on my mobile to confirm the order and there was no answer. This is some kind of the mistake, since i received no calls. Either the staff didn't call or dialed the wrong number. You may also note that the order was paid for online with an evoucher. I always make my payment online, and rarely does your outlet call me to confirm my order. If i remember correctly, they've called me just 2 times in the past to confirm my order. The staff also told me that for a cancellation of order, refund wasn't possible and that they would deliver the order some other day of choosing. I did not 'need' a delivery on some 'other day' so said i was willing to wait another 1 hour for the order.
2. I received the delivery at 1 am. 2 pizzas ordered, but 1 was overcooked/burnt. Attached is an image of the burnt pizza. You may certainly want to compare it with the picture of what is put up on your online menu.
3. I usually get a discount coupon with 30% off on another order within the week. Haven't received that yesterday but instead received some ambiguous guest card yesterday with the order - attached is an image of the same. Was this information helpful? | 
