Domino's Pizza — delivery failure

Address:

V Square mall, Alwar, Rajasthan, 301019

Worst experiences with dominos.

I had placed a order to dominos on sunday i. E.31/03/2019 through mobile app. My order no 301 delivered late about 45 minutes to the actual delivery time. I had complained this to customer support and they ensure to credit back delay penalty of 300 rs within 24 hrs.
But till the time i have not received any amount. Yesterday i received a call from bhiwadi restaurant manager mr shankar, his response was so very irresponsible and rude. I complained to customer support, and support team ensure about call back from seniors. But never got a call back.

Now i won't just request for a refund, but need a strict action against the restaurant manager mr. Shankar.

Never never order to dominos... Even my children hated dominos from now