Domino's Pizza — did not receive the order | |||
I ordered pizza from dominos app and it was confirmed with 30 min guarantee. After 30 min when i checked my app i got to know that it is still being baked. I tried calling the restaurant but no ome answered. Then i contacted the customer care executive and she told me that it is on the way and the delivery boy will contact you soon. After 50 min. Of waiting the dominos app suddenly started showing the deliver boy amit kumars mobile number. I contacted him and he told me that your house was locked and now your order is cancelled. I was shocked at the way he was talking. How can my house be locked when a party is going on and why dint he contact me when he saw my house locked. The truth is that he never came to my house and dominos cancelled my order deliberately so that i dont get discount of rs300 as 30 min. Was past way back long and the 30 min. Guarantee is applicable in my case. This is the strategy of dominos to fool its customers. 30 min delivery guarantee is a hoax and is just a marketing stunt of dominos and if they cant deliver in 30 min. They dont deliver only and tells the customer that you were unreachable etc etc. Dominos is a fraud My order number is 426 Was this information helpful? | |||
Domino's Pizza customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
I ordered pizza today at 6:44:41 pm from doMinos Masab Tank Hyderabad and the order no is 67 and order total 365 . I have not received my order and I haven't received any refund message. doMinos Masab Tank doesn't receive calls also
Reply
Mene[protected] ko pizza order kiya pr pizza order nhi hua or mere account me se 215 rupee cut gye plzzzz refund me
Today we took too pizzas out of which ausi bbq was pathetic. Cook pour tamarind chutney in bulk and because of that it was stinking.. I had to leave it there only.. Could eat. They refusedto hear complaint and said it is made like this only.
Such response is not acceptable.
Such response is not acceptable.
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No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi, Bangalore, Karnataka, India - 560004
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