Domino's Pizza — Domino Order delivered in 48 minutes

Address:

Gurgaon, Haryana

I would like to raise concerns regarding Dominos Service. I have Ordered Pizza on 08/09/2015 at 08:14:29 PM. Pizza was delivered to me in approx 48 minutes. When I called store "SHOP NO. UGA-02A, FIRST FLOOR, ANSAL PLAZA, BLOCK-G, GURGAON-122017, PH.NO.[protected], Ansal Plaza, Palam Vihar, Gurgaon - 122017, Haryana." they did not picked phone for 10 minutes lateron they picked Phone and I asked them to cancel my Order as it is too late but they refused and said it is dispatched from store. I asked them to provide their Manger No( Named as Tehsim [protected]). I called manger twice but he did not picked phone. This is really a bad experience where they do not want to talk to customer. Just like to add one more point, I tracked pizaa status from website and that was displayed "Hello, Jitender Kumar! saurabh is on his way to deliver your pizza" but when the deliver boy came I asked his name and shocked. Delivery boy name was different his name was Adhesh not Saurabh. So. this is again security concern with food item. Kindly look into this instance. Feel free to contact me. Jitender Kumar My Contact No: [protected]