[Resolved] Domino's Pizza — non - delivery of food ordered despite credit payment by online banking

gby

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

i placed an online order on Dominos Pizza outlet based at Strand Coffee House, Strand Road, Colaba, Mumbai 400001. The details of the order are as follows:- Date of Order - 31 Dec 14 at 2111hours Order No. - 596 Dominos Trace No. nb23024560 SBI Payment Reference No .- IG00JTHZH1 dated 31 Dec 14 Order Amount - Rs 660.00 Items Ordered - One Medium Cheesy Wonder Veg Paradise Pizza, One Veg Calzone Pocket, One Kids Meal Delivery Address - Mr. Govind Yaduvanshi, 6D, ARCHANA, NOFRA, NOFRA MARKET, COLABA, MUMBAI 400001 Invoice No. - DPI65811/14-15/119298 Contact Details of concerned Dominos Outlet[protected] Complaint - They failed to deliver "Kids Meal" and refused the refund also despite my more than 20 reminders to them personally. Their call records can stand testimony to this. I have not signed receipt voucher also. Regards Lt Cdr GB Yaduvanshi Indian Navy Add - 6D, ARCHANA, NOFRA, COLABA, MUMBAI 400005 Contact Details[protected], [protected]

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Aug 14, 2020

Complaint marked as Resolved

Domino's Pizza customer support has been notified about the posted complaint.

Jan 01, 2015

Updated by gby People are calling up from call center left right and center...asking for card details, bank details for refunding my money...it looks like a fraud website...how do you trust who is speaking from other side on the phone .simply just ask the dominos counter to return money in cash.their number is written in my first part of the complaint..

please dont call up anymore..if want to help just send the money back

Regards