Domino's Pizza — Non- fulfillment of order and non-response

Address:

New Delhi, Delhi

I had ordered Pizza and sides at Dominos IP Extension outlet ( near Prince Apartments), Delhi - 110092 via Online order at 21:48 hours on 17th April, 2015. My credit card was debited, however the Pizza was not delivered even after 2 hours. The said outlet did not respond to phone calls, neither did any of the Dominos customer care numbers were functional. If there is no way to contact them then as a consumer, there is no way I can be sure whether Dominos is executing an order or not. They ARE IN THE FOOD BUSINESS WHICH IS THE BASIC NEED OF HUMANS! WHICH BY PROMISING TO FULFILL AND NOT DELIVERING THEY ARE ONLY ABUSING THE MOST NOBLE OF PROFESSIONS!!! Today as the situation stands, Dominos has got the money for the order and have not delivered the pizza. There is no response from their side either at their outlet, their regional contact centre or their centralized complaint no.on the status of the order or the money refund. No one is even picking the phone!!! It looks like that they are running a SCAM !!! in the name of online ordering and harassing poor consumers who are getting lured by their fancy ads only to get swindled in return!!! Can some senior official from DOMINOS answer this, refund my money and also compensate me for the hunger that my children had to go through waiting for a pizza for 2 hours which anyway the SCAMSTER DOMINOS never wished to deliver???? Guys!!! Beware of such fraud companies who are making tall claims only to swindle money from unsuspecting consumers. ITS A SCAM!!!