Domino's Pizza — Not received any confirmation message regarding refund

Nises Sinha

from Pune, Maharashtra

Address:

Pune, Maharashtra

Order detail: Order no - 10 Time of Order : 10/31/2014 12:13:28 PM Received order at 12:52 PM(i.e. delay of 39 mins) Total amount paid: 140 Trace No. : cd[protected] As discussed with one of your employee, Sonali i will get my refund since there was a delay in delivery from your end.However i have still not received any confirmation message regarding refund from your end.

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Domino's Pizza customer support has been notified about the posted complaint.

Nov 09, 2014

Updated by Nises Sinha Today after 8 days i called up customer care and he transferred my call
to Baner road, pune dominos outlet.Sonali again informed me that bank
will send you the money and you need to follow up with bank for the
same.
This is the worst answer any customer can expect. Per Sonali, it is
customer's duty to call and follow up with bank. I just don't understand
what kind of logic these people follow.They don't even maintain any
service tracking number neither they have any complaint number.
Seriously worst service i must say.

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Comments

Nises Sinha

from Pune, Maharashtra

Today after 8 days i called up customer care and he transferred my call to Baner road, pune dominos outlet.Sonali again informed me that bank will send you the money and you need to follow up with bank for the same.
This is the worst answer any customer can expect. Per Sonali, it is customer's duty to call and follow up with bank. I just don't understand what kind of logic these people follow.They don't even maintain any service tracking number neither they have any complaint number. Seriously worst service i must say.