Domino's Pizza — Payment is deducted via google pay but order was not placed

Address:

probodham flats nr hanuman charrasta gopoipura surat

I ordered on 30 apr 2021 at 4 pm for timing 6.30pm and order was not placed and status is shown in app pending confirmation .
if dominos unable to place order why they put option in their app deliver .this is so ridiculous even we can not get payment refund immediately.they take payment immediately and food is not provide timely even later.