Domino's Pizza — pizza can not be delivered

Address:

Ahmedabad, Gujarat

After my order get placed and payment done, I get a call that say pizza can not be delivered at following address because it doesn't fall in our area, and I am told order will be cancelled. When I asked them to transfer my order to other area I was told I had to pay again and I will get refund after 7 days for cancelled order. Why should I pay again 1st they don't mention which area I should pick. I have already recived order from same store before once they them self told that.