Domino's Pizza — Pizza not delivered in time and no response from dominos

Address:

Mumbai City, Maharashtra

Its on 7 dec, yesterday online order for pizza was placed, to be delivered at 2100hrs...but concern that after 2100 hrs and 5/6 calls of query, item was delivered at gate. Employee not aware of rules, no one knows who is the delivery boy taken the order when contacted on phone[protected]. Real bad experience with the favourite and always in demand Dominoes. Instead of rishtey milaney wala Dominos failed...when i saw my kids waiting for long, not even knowing whether we will receive the item after doing online advance payment. After all query i have been told ill have a refund of R300/- within 7 working days...I am really sad about this incident