[Resolved]  Domino's Pizza — pizza not delivered on time and getting the excuse like oven not working

Address:

Gurgaon, Haryana

Yesterday i ordered the pizza through your website at the evening and i have received the ordered after 30 mins timeframe and when i inquired, the delivery guy and even the restaurant people making some non sense excuses like oven not working and traffic and all which is really not expecting from the big brand like dominos. after insisting they admit their mistake and agreed for not to pay anything for the order but my bad luck is that i have already paid the amount through credit card after then they decline to pay me anything. My question is that why you are making fool of the public by promising these 30 mins delivery and moreover by saying all those above non sense excuses. Request you to please look into the matter and refund my amount as soon as possible. Restaurant address is Sohna Road gurgaon sector 49 omaxe plaza ground floor shop no. 4 order no. is 118 Regards, Paras #[protected] [protected]@yahoo.com