Domino's Pizza — Pizza received after 50 minutes on Home Delivery

I have placed an order for Pizza over Mobile app on[protected]. Please refer the details Hi shashank Thatte, Thanks for placing order with Dominos. This email contains important information regarding your recent purchase – please save it for reference. Dominos Restaurant Address M. K. Plaza, Ground Floor, Shop Bearing No. 5 & 6, M.k. Plaza, Near Bhakti Park, Ghodbunder Road, Thane - 400604 Ph No[protected], [protected] Guest Name : shashank Thatte Guest Mobile : [protected] Guest Address : a 403 shri near to sai nagar bus stop MK PLAZA GHODBUNDER THANE WEST THANE INDIA Txn No : MSMP[protected] Order Number : 85 Time of Order : 8/13/2014 8:22:47 PM Final Total : 574 Payment Type : credit Trace No. : dc[protected] Country Special[Qty-1] Toppings : Onion + Crisp Capsicums + Fresh Tomato Crust : Cheese Burst Size : Medium (serves 2) Rs. 450 Garlic Breadsticks[Qty-1] - Rs. 95 Roasted Pepper Dip[Qty-1] - Rs. 20 Spicy Baked Chicken[Qty-1] - Rs. 145 [RMV25] 25% off! : Rs. -136.25 All TAX inclusive Total Price : Rs. 574 The person confirmed my order and address after 10 minutes of the order placement and confirmed me of the delivery. However I received the pizza a further 50 minutes of the same. Since the company has a replacement policy, so I asked for a refund because of a further 50 min delay. The staff told me over phone that the refund will be credited to my account in 7-8 days. But till date nothing has been credited.