Domino's Pizza — service of domino's pizza

Address:

Kolkata, West Bengal

I am Mrs. Kakali Ghosh from 258C, Rashbehari Avenue, Kolkata - 700019. My phone number is[protected]. I am a fairly regular customer of Domino's pizza. Today I had ordered 2 pizzas and anounced my coupon code which is valid till 12th Oct, 2014, but they were refusing to accept it. then finally they did, but I did not get my choice of pizzas as the ingredient 'barbeque chicken' was 'out of sock', but they didn't inform me when I placed the order. They informed me later by calling me. So I had no other option than accepting the pizzas I don't like. besides, they refused to give me the 30 mins guarantee with just an order of 2 medium pizzas and one choco lava cake. Despite my house being just opposite their building, they said the guarantee cannot be given due to 'traffic jam'. I have ordered from 65, P.C. SARKAR SARANI, FR-1, AKRITI APARTMENT, NEAR BIJON SETU, KOLKATA - 700019 I am very discontented with their service. I am a fairly regular customer and would like to receive good service from my favourite Domino's pizza. I will be pleased if proper action is taken against such harassment.