Domino's Pizza — transaction and politeness

I love Doimino's pizzas and I usual geta good service. .today phoned a different story.. i ordered pizza meal and Chocolate melt.. when i use the app on my phone and it will not let me get delivery to my address which is a problem. I have two young children which is a hassle to leave. i have to use my card over the phone as i can not use app. The cashier repeated my number out aloud. Which I asked him.not to as they are my card details and I sont want other ppl to hear them. The first time did not wrk as due to his mistake. Second time didnt wrk due to your card machine. then I said Id pay cash on arriveal. when I checked my on line banking and rung bank they said that money had been taken frm account I then rung to tell your cashier who said he didn know and it sud b fine. had a very bad attuide amd very rude.. his name was danny or dan.. said he would get manger to ring me soon. That is two hours ago still waiting on him to ring and pizza. Will not use again its a disasters. Also Proof of canacleation was suppose to be sent out which did not appear. I rung into say i wanted It incase it came out off my account and he said a photo copy to my emsil address.. which he never asked for i said id like to have origonal.. He was very rude and said hed have a look for it. Your store today is a Joke.