Domino's Pizza — UNEXPECTED RESPONSE AND POOR QUALITY PIZZA

Address:

Kolkata, West Bengal

WE ORDERED 2 MEDIUM 1 CHEESE BUST NONVEG SEVEN HEAVEN PIZZA & 1 MEDIUM CHEESY WONDER CHEF'S WONDER PIZZA LAST NIGHT ( 27.1.15), AND THE ORDER WAS PLACED AT THE 391/124A P .A. SHAH RD KOL -68 BRANCH, THE ORDER WAS PLACE AROUND 9 PM. ORDER WAS PLACE IN THE NAME OF MS S BANERJEE, TIN NO - [protected], ADDRESS GIVEN 70 PURNA MITRA PLACE KOLKATA NEAR NAVINA CINEMA HALL, CONTACT NO -[protected], WHICH THEY WRONGLY SAVED AS [protected]. AS WE ARE AWARE THAT THE PIZZA WILL GET DELIVERED WITHIN 30 MINS TIME, BUT SURPRISINGLY THAT DIDNT HAPPEN WE RECEIVED THE ORDER AT AROUND 9.55 PM. I CALLED UP IN THE STORE NUMBER TO SAY THAT WE WILL NOT PAY FOR THE ORDER, BUT TO MY WONDER THEY TOLD ME THEY AS THEY WERE NOT SUPPOSE TO DELIVERY THE PIZZA TO THE ADDRESS GIVEN SO THEY DELIVERED THE PIZZA LATE THEY CANNOT HELP ANY WAY. BUT WHEN WE PLACED THE ORDER NO SUCH INFORMATION WAS CONVEYED TO US BY THE REPRESENTATIVE., AND THEY KEPT THE CALL ON HOLD AND TRANSFERRING THE CALL FROM ONE PERSON TO ANOTHER AND ALL OF THEM TELLING THE SAME THING. AS IT WAS ORDERED FOR DINNER SO WITHOUT WASTING THE TIME WE HADTO RECEIVE THE ORDER PAY THE MONEY AS THE GUESTS WERE WAIRING FOR THE DINNER. THE PIZZAS WERE HORRIBLE COLD AND IT TASTE PATHETIC. WE FEEL LIKE IT WAS JUST A WASTAGE OF MONEY