[Resolved]  Domino's Pizza — untimely delivery and noresponse

Address:#304 SHUDDHA SHELTERS, SOMESHWARA LAYOUT, BILLEKAHALLI, BANGALORE-560076, 560076

This is regarding order #73... Placed on[protected] at 18.19 pm.

The payment was completed and order was successful. But even after 2 hours the order was not delivered. When enquired about the delivery the executives kept on blabbering and giving false excuses saying the user was not responding.

But i checked the order myself, the online state never showed "dispatched", it was only in "baked" state, when i escalated to the manager arun, he tried to fool me, but later accepted a technical glitch in the system. The delivery executive mr. Anthony also accepted his mistake and said as per the clause 300 worth of voucher shall b given.

It is almost 1 week now nothing has happened, that day we made the guests wait for 2 hours, finally my ill wife had to prepare something and the pizza had to be thrown.

Please take some action over arun and the other executives.
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Jan 6, 2020
Complaint marked as Resolved 
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