Domino's Pizza — very poor service and late delivery

Address:

Chandigarh, Chandigarh

Hi I am Rohit Atwal and I am from Chandigarh. I have place a home delivery order in dominos PIZZA from my mobile no. [protected] of 4 PAN PIZZA on [protected] on 16 May 2015 8:57 pm. They have promised me order in 30 mins, after 40 mins I have made calls for my delivery but they have made accuses of traffic and cricket match . I have got my pizzas at 10:7 pm and then again I call on [protected] and talk to the manager he told me it's not 30 mins delivery, we donot promise 30 mins delivery on 4 PAN pizzas . On pizzas boxes it's showing clear 30 mins expert or free but they refused this policy and ask for payment or cancel the pizzas delivery . The pizzas are not even hot so I refuse to make payment and send the pizzas back... This is very worst moment of my life.. kids were waiting for the pizzas and after 1 hour they were disappointed... Change you policy of 30 mins and promise right things to customers