[Resolved] Dotzot — delivery of my product was cancelled with no reason

[email protected]

from Nadapuram, Kerala

Address:	Kottayam, Kerala, 686541
Website:	Dotzot delivery

I[protected] was my product tracking id... I orderd it on flipkart on 5 september and the delivery is by dotzot on 11 september.. Today i called my delivery agent and asked only the exact time of delivery... After 2 hours i get a messege on my phone number regarding the delivery was cancelled due to customer requested delivery on another date.. I never asked for delivery on another date i asked only the exact time of delivery.. They said that the delivery will be done on 9th september after that i got the mesg on my number... I need the product immediately on time... I called the dotzot agent many times but they never picked up the call.. His name was tony... I kindly request you to take immediate action.

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Oct 12, 2018

Complaint marked as Resolved

DotZot customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2018

DotZot Customer Care's response Dear Ahusurmi,

We wish to inform you that your shipment AWB No : I[protected] is currently out for delivery and is expected to be delivered today.

Please be available at the address provided on the shipment.

Yours sincerely
Customer Service - DotZot