[Resolved] Dotzot — parcel was not delivered not responding to customers in vijayawada branch

ARMSTRONG

from Bengaluru, Karnataka

Address:

D.No.20/659-7-4, RTC COLONY, MACHILIPATNAM, Krishna, Andhra Pradesh, 521001

I ordered the homeopathy medicine from healthmug.com the parcel was booked on 23.11.2019 and showing status 27.11.2019 in vijayawada but yet i did not received the parcel no body is not lifting the phone in your vijayawada branch regarding the parcel status. The consignment no :[protected]
Please solve my problem make it possible to receive to my address machilipatnam.

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Jan 7, 2020

Complaint marked as Resolved

DotZot customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2019

DotZot Customer Care's response Dear Armstrong,

We regret for the inconvenience;

With the limited information which can be viewed in your email.

We request you to provide us the Airway bill number of the shipment to assist further.

Query can be registered at out website under contact us which can be directly addressed by our dedicated agents by giving status/updates through mail reply.

Yours sincerely
Customer Service - DotZot