[Resolved] Dotzot — received damage product booked from sportsheap.com

imycr9

from Mumbai, Maharashtra

Address:

Daman, Daman and Diu, 396210

I had received a damage product pf jersey which i have booked from sportsheap.com and delivered it by dotzot. I have ordered 3 jersey in which one jersey is totaly damaged so i want the replacement of that jersey but the sportsheap say that the product was not damage from there so it has damage from your courier service or what i want to know so please help me with the compalint i have loged.

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Nov 10, 2018

Complaint marked as Resolved

DotZot customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2018

DotZot Customer Care's response Dear Imyor,

With the limited information which can be viewed in your email.

However, even if you require to return a product if it is delivered by us, we would require instructions from the shipper.

Therefore we request you to contact your shipper for further assistance.

Sincerely
Customer Service - DotZot