[Resolved]  Dotzot — reg:wrong shirts delivered and unmatched colours of shirts

Website:Trendz.com

Hi,

I ordered three packs of shirts from trendz.com and it was delivered on 12-sep-2018 from that day i was sent lot of mails and discussion was happened no proper response from any support i. E. Trendz support and dotzot services...

My order was not matched with my order... Even not fit to my size and colours of shirts... Concerned lot of times...

Plz return and send money with related services...

Trendz.com and dotzot tracking numbers

Tracking - awb no: i[protected]
Reference no: [protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Oct 3, 2018
Complaint marked as Resolved 
Sender was not responding thats why iam complaining please give proper support to return my product...
DotZot customer support has been notified about the posted complaint.
Verified Support
Sep 28, 2018
DotZot Customer Care's response
Dear Vyshau,

DotZot — return order

We seen your complaint "DotZot — money return back". As per our process we do not pick up any return shipment without the specific instruction of the sender. Since the Dotzot airway number is not mentioned we are unable to check.

For any refund you will have to contact your shipper.

Yours sincerely
Customer Service - DotZot
Oct 03, 2018
Updated by Vyshu454
After checking everything returned order was rainbow clothing and mob.no:[protected]

Complaint comments 

Comments

Delivery man are not delivering the item, customer has to pick up the delivery from the pick up centre.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DotZot
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    445
    Pending
    0
    Resolved
    265
    DotZot Phone
    +91 89 0879 3938
    DotZot Address
    2nd Floor, No.2, Victoria Road, Bangalore, Karnataka, India - 560047
    View all DotZot contact information