Address: | Thiruvananthapuram, Kerala, 695543 | Website: | dotzot.in |
I ordered a philips woofer through an online shopping site. The order shipped via dotzot and problem started.
1) After some day they told item delivered. But i was waiting for delivery. I mailed them. phoned them. atlast product came. There is no actual customercare service. only deliver boy will contact you. and he will not respect you. becasue there is no proper service center to complaint their service. mailing to them is also waste. they will close the complaint without resolution and further investigation
2)The product came as express delivery means needs extra care to handle it. But when it came all case and shock proof materials cracked and inside electronics affected.
So, i request everyone not recieve your product from dotzot. if it handle via dotzot just cancel the delivery. But are you going to recieve from them. That will be at your own risk. But, you will not be lucky i promise that Was this information helpful? |
Kindly help.
They are are frustrating.