[Resolved] Dr Batra's — No disclosure of my remedies history | |||
The initial response of Dr. Batra Alwapet Clinic was unprofessional. Additionally, I find the treatment to be excessively expensive considering its lack of effectiveness. I informed Dr. Batra's doctor, M. Nithya, that I would not continue with the treatment and requested the disclosure of my treatment history. However, I have suddenly received no response from either the doctor or the customer service department. At the beginning of the treatment, I did not receive a receipt, The duration of the treatment and the inclusions of the fee were only communicated to me over the phone, and this information was not documented until I repeatedly requested it. Due to time constraints, I did not want to engage in conflict with the clinic, so I refrained from informing them about the treatment's ineffectiveness. The doctor who previously worked at the same clinic was very competent. I am unable to access my treatment history, and I find the administrative staff to be problematic to deal with. I had concerns about whether this lackadaisical clinic was providing adequate care for my remedies and if I was receiving the correct treatments. Was this information helpful? | |||
May 26, 2023 Complaint marked as Resolved This 'consumer complaints' approach worked well for me. Before reaching out to Consumer Complaints, I attempted to contact Dr. Batra 4 times via email, but unfortunately, I received no response.
However, the day after I posted my complaint to "Consumer Complaints", I finally received a response from the doctor.
Regrettably, she did not provide me with my complete medical history but partly provided.
Overall, based on my experience, I do not recommend anyone Dr. Batra, particularly in Alwapet Chennai.
It's like throwing money away.
[email protected],
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[email protected] Dr Batra's customer support has been notified about the posted complaint. | |||
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2nd Floor, H. Kantilal Compound, Andheri-Kurla Road, Sakinaka, Andheri (E), Mumbai, Maharashtra, India - 400071
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