Dr Lal PathLabs — Complaint against Dr. Lal PathLabs for sending spam messages

I am writing to complain about the unsolicited commercial communication (UCC) or spam messages that I have been receiving from Dr. Lal PathLabs, a service provider of diagnostic and related healthcare tests in India.

I have never visited or availed any service from Dr. Lal PathLabs, but someone accidentally gave my mobile number to them, I guess. And now they are spamming my messages with promotional offers and reminders for tests that I have not booked or taken.

I have tried to contact their customer care and request them to stop sending me messages, but they did not resolve the issue. They said that they will remove my number from their database, but they did not do so. I am still getting messages from them every day.

This is causing me a lot of inconvenience and annoyance. It is also violating my privacy and the Telecom Regulatory Authority of India (TRAI) regulations for unsolicited commercial communication (UCC).

I request you to take strict action against Dr. Lal PathLabs for sending me spam messages without my consent. I also request you to direct them to delete my number from their records and stop sending me any messages in the future.