Dr Lal PathLabs — Report missing record

I gave my blood samples on 19th April 2021, multiple tests like CBC, CRP, Ferritin, LDH ..
Lab no and bill receipt came on my phone via sms. The bill value Rs3330.
But no report received even after 3 days the lab number record is only missing.
When I enter the lab number I received on my phone no record is shown.

Awaiting report still.
Lost trust.. feeling cheated