[Resolved]  Dream11 Fantasy — creating problem while withdrawing winning amount

My registered mail i'd is sree. [protected]@rediffmail.com and while withdrawing the winning amount to my bank account, it was rejected saying that i have violated the rule while creating multiple accounts by referring, now the matter is each of the person i referred, they have personal phone number, mail i'd, pan card, bank account, so how can i create multiple accounts in their name? Its the company policy to refer and earn bonus so i did that. Where is the violation of rule, how can the company capture the amount, its nothing but cheating.
Please take action to resolve the matter.
Was this information helpful?
No (0)
Yes (0)
Apr 15, 2019
Complaint marked as Resolved 
Dream11 Fantasy customer support has been notified about the posted complaint.
Verified Support
Mar 13, 2019
Dream11 Fantasy Customer Care's response
Hey, money gets deducted whenever a FairPlay violation is detected in an account. We request you to ensure that you do not violate the FairPlay policy as any amount captured is permanent. To know more, click here: http://bit.ly/D11-Fairplay
Mar 13, 2019
Updated by avik50
Lete know, it's dream11's policy to refer and earn, so if I refer others and earn, then how can it violate the rule? Now whenever I try to withdraw the amount and if it is said that violation of rule has been taken place, it's nothing just cheating people.
Mar 13, 2019
Updated by avik50
How can I be sure, if I withdraw an amount, it will reach my account and not "captured" giving some lame reason??
Complaint comments 

Comments

It is a big deception that in the same league the space is shown to the other, but the space of the same league is shown more empty.

mauli9999's reply, Mar 8, 2019
solve this issue
mauli9999's reply, Mar 9, 2019
Filling more space than total spots in each league and being misleading is not transparency

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Dream11 Fantasy
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    2766
    Pending
    95
    Resolved
    1244
    Dream11 Fantasy Address
    1901-A, Naman Midtown, SB Marg, Elphinstone (W), Mumbai, Maharashtra, India - 400013
    View all Dream11 Fantasy contact information