[Resolved]  Dreamz Infra — Cheating by Dreamz Infra and delay in returning of amount paid after booking cancellation

Address:

Bangalore, Karnataka

Had booked a flat in their Samatha-A project located in Hormavu, Bangalore in the month of Nov 2013. Their sales manager at Bangalore North office showing company AD in Times of India and Brochure had impressed me about company saying the company will refund the amount back with interest in case of cancelling booking at any stage. I after arranging money by seling my old property and from other sources booked a flat by paying 15.75 Lacs which is 50% of total cost of the flat. But without intimation they changed the location of project to some other location and asked to either stay in new location/ switch-over to their other projects which they said will be coming up in different parts of bangalore. I informed them that I am very much particular about location and asked to cancel the booking and return back all my amount immediately with interest. Their project CRM sitting at Silk board office while taking cancellation request also took original booking receipts, Agreements, etc.. and after discussing with somebody asked to come after 1 week. When I went after a week she said she cannot pay back the amount at one go but I have to wait 6 months as per her company policy to get back amount. When I insisted about immediate settlement, she said she will send the cheque to bangalore north office where I had booked the flat within 3 days. But when after a week I approached Bangalore North office, SAles Manager handed me 6 PDCs amounting a total of 15.75 lacs but split into arbitrary amounts. I insisted about immediate settlement for which he asked me to take the PDCs then and he will speak to his management about the issue and he will try to resolve the issue. He even assured to get interest for amount due to delay involved as per his promise at the time of booking. After repeated calls to Sales Manager, CRM, Accounts person, Chatting on their website for about 1 month, only thing I got from them are false assurances and excuses without any body taking responsibility. On March 31 and 3rd Apr 2014 I presented the PDCs issued by company MD to the bank. I got shock of my life when both the cheques valued 1, 75, 000 rupees and 2, 00, 000 rupees bounced. When I tried to contact Sales manager he started avoiding me saying he dont have any knowledge about accounts and asked me to contact Customer Relation Manager ( CRM) sitting at Silk Board office. When I talked to CRM she only utters the words " Call Accounts people " and hangs the phone. When I tried contacting accounts person his phone will be busy or will be answered by some other person who simply assures that he will ask to call back which he never does. Once in a while even if accounts person answers, he tells some non-sense reason such they are not operating the account/ He will arrange money and call/ He will issue DD/ etc.., After pursuing the case with these people for about a week, they asked me to re-present the cheuqes again. when re-presented the cheques, 1 cheque has cleared but again 2Lac cheque has bounced. Till now company people are not in a position to tell when they will clear the amount. Every body is avoiding by telling some reason. I am worried about my remaining amout cheques that are to be presented in the month of May 5th onwards. The cheques are bouncing even after presenting the cheques by informing them over phone, sms, email( MD and official ID on website), chatting, etc.., I have sent a registered post to Company MD explaining the pain and agony caused by their action and loss I am suffering but have not received any reply.