DTDC — Centre/franchise service

Address:

Kolkata, West Bengal, 700084

We used your franchise/outlet at BSNL centre at the garia (near Hindusthan Mod) on the 16th of jan 2016. We sent a letter (consignment no. K[protected] to hyderabad, hi TEC city. They charged Rs 120 which is far more than the other DTDC outlets are charging for the same location, on top of it they refused to give us a reciept and promising an sms notification instead. We recieved no such sms today so my 75 year old stroke patient father had to go to the out let again! When my father said he shouldve recieved a reciept the previous day itself which wouldve saved him another trip, he was autrociously asked not to ever use their outlet again if he cant bear with their way of work. This perticular outlet has always done that. Not only are they overcharging every time but they are atrociously rude always. The result is in our area people avoid using DTDC alltogether. Hope this centre gets a quality check as it is ruining DTDC image. Parama Dasgupta d.[protected]@gmail.com