[Resolved]  DTDC — Consignment BROKEN INTO PIECES and Delivered

The consignment was sent on 11 october 2014 from the following DTDC office- DTDC, 1-Shree Sai Apartment, Ground floor, Diva gaon, Airoli, Sector -9, Navi Mumbai- 400708, Maharashtra. It was couriered to Mangalore, Karnataka. Firstly, VERY BAD CUSTOMER SERVICE by the DTDC employee, no proper information given about the fare and mode of transportation. Seemed like his only goal was to prepare the bill n take the money as soon as possible. Secondly, The consignment got delivered to mangalore DTDC office IN BROKEN CONDITION! The blame is solely on the DTDC employee of airoli office, I had informed him about the nature of the material and its importance. I also asked him whether they would repack it with any cardboard material or so, firstly he said YES and then he jus pulled a brown tape over the polythene cover I had taken to carry the material and labelled it. On asking about the transportation, he didnot reply and handedover the 850rs bill to me. Rediculous behaviour by the employee, even after asking each and everything he behaved so irresponsibily... I REQUEST THE DTDC CUSTOMER CARE TO UNDERSTAND THE CRITICALITY OF THE LOSS AND TAKE APPROPRIATE ACTION ON THE DTDC COURIER OFFICE, mentioned above and DO JUSTICE TO THEIR CUSTOMERS. VERY IRRESPONSIBLE, CARELESS and CLUMPSY SERVICE... by DTDC... THE MATERIAL WAS NOT IN CONDITION TO CLICK PICTURE...