It is indeed very unfortunate that an organization which is set up for servicing customers is so highly dispassionate about customer service.
This consignment (Consignment No K[protected] was despatched on the 19th of June 2014 and leave alone having the same delivered, I have yet to receive a revert on the email below.
Have tried calling your Gurgaon office & Delhi office numbers incessantly this afternoon to no avail ( there has been no response to the phone calls).
The mentioned consignment number had very important documents that are pertaining to my deceased mother’s last wish. But of course, that would not matter to a company like yours.
This is unbelievable.
Sanjukta Mehrotra
[protected]
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