DTDC — Consignment no.: X07647721 not delevered

Address:

Bangalore, Karnataka

Sir, NSDL has booked the consignment no. X07647721 on[protected] from Mumbai to Bangalore. When I track through DTDC tracking tool it shows the status that the consignment is in "Transit". I contacted their customer care number and I sent a mail to their Mumbai office and [protected]@dtdc.com address. But from them no reply. This informed to NSDL through mail. Can you give the reason why the consignment is not yet delivered to the address.