DTDC Courier & Cargo — Complaint regarding rude behaviour and poor service

Address:

Hoshiarpur, Punjab, 146001

Not only the staff in this branch rude, but also incapable of performing their duties. I gave the address that is situated 15 kms from this branch. The man called me on my phone and said I have to pick up the courier today. I told him I have ordered other merchandise too from the company which he shall be receiving sometime this week. I requested him to keep my courier along with other orders that he shall be receiving soon. He became extremely rude and said that if i don't pick it up today, he'll be sending it back, and he said and I quote, 'that is not my problem'. I am an extremely busy person, I had to go all the way to hoshiarpur to pick it up today, and will have to do again because of his 'threat' that he will send back my couriers. You have lost a customer for sure. I run a big enterprise in that area, and I will not be getting any services from your poor company because of your staff's bad behaviour and mishandling of my stuff.