DTDC Courier & Cargo — Accu chek glucometer

Address:

DTDC House, No. 3, Victoria Road Bangalore Bangalore District Karnataka India - 560047

Hi,
I Lakshay Sharma had used your service to deliver a sugar testing machine from accu chek to benrepaired in bhiwandi to the mentioned address on 24th of August at Deep Market Ashok Vihar, they told me that due to corona situation parcel may take couple of extra days with at most a week or so, but niwnits been like 11 days and when i go to track my order with CONSIGNMENT ID ( Z[protected], it gives me no status after 26th of Aug when parcel landed at Mumbai, after that i lodged a complaint online on your website with COMPLAINT NO.[protected]
but to my surprise i recieved no reply from your end today i tried calling your North India Custimer Care Number and was on IVR for quite long but nobody picked it up and git a message to lodge a compliant online, so now here i am reuesting you to please check whether you guys have actually delivered or misplaced my parcel altough i already had to purchase a new machine because of your ccourier services . At least revert back

CONSIGNMENT ID ( Z46619460
COMPLAINT NO.[protected]
Name on the Receipt : Veena Sharma
Date of the Consignment : 24/8/2020

Thanks