DTDC Courier & Cargo — Air parcel not delivered

Address:

Meerut

Dear Sir,

We have sent one 30 kg courier through DTDC air courier services on 31st May. We paid 4800 Rs against the same.

It was clearly informed to thr customer that the shipment is very urgent meant for sampling purposes for order confirmation.

They have marked it for Mumbai by mistake and when I called DTDC they accepted the same. I was informed to wait for one day and they will deliver it on 3rd June. Till 5th the courier was in Mumbai and after that there is no update on system or customer care.

This is worst as my order has been cancelled and they selected other product.

Worst service by DTDC and worst customer care.