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DTDC Courier & Cargo

DTDC Courier & Cargo — Complaint against one DTDC courier agent

I like to raise a complaint against one agent of DTDC courier service from Mumbai, Dombivli east area, Maharashtra. His name is Kaustubh Thavre.
The address is: Shop no. 1, Hari Om Niwas Prakash Society, DNC Road near Leva Bhavan Ramnagar Dombivli East, India 421201. It is Nekst Enterprises - DTDC Express Ltd.

He took amount from me for courier via air but sent via road instead. It is my company laptop and very urgent but he did not value my urgency and need but went for his money earning.

If this is the service agents that DTDC is opting for then I am afraid customers will raise complaint only, might even go for legal actions. I want action against this agent.
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    +91 80 2536 5032 [Customer Care]
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    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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