DTDC Courier & Cargo — Complaint misguidance and delivery issue
A
Aryan sunshine
Jun 16, 2022
Jun 17, 2022
This thread was updated on Jun 17, 2022
Aryan sunshine
3:56 PM (3 minutes ago)
to info
Dear Sir,
We wish to inform you that we have applied on line request shifting residential items from ghaziabad to lucknow and i have received call from your official site no [protected] and deal has been closed on 16000/- and quotation received also for Rs.16000/- no other charges informed to us.Items will be shifted as per dealt of Rs.16000/- confirmed by the your official.but at the time of shifting we have received cart from rathore and packers & movers. on enquire of that he said we are the partners of DTDC.we also inquire from that official no [protected] he said now you will have to contact on [protected] name amit and he will make your help for shifting.once items has been lifted in to cart.we have received a call from mr. sandeep [protected] for making a payment of Rs. 16000/- immediately and ensure that the items will be reached on the next day morning it was the day 08/06/2022.on the next day on 09/06/2022 he make bill of Rs.27780/- and pressurized to make payment immediately otherwise he will not delivered the items and charge 3000/- per day on the items.i will pay the whole amount immediately.it is the violation of talks on telephone.further our items has been delivered on 11/06/2022 except bike.on enquire by sandeep he assured me to delivered the bike on monday i.e13/06/2022, but regret to note that still today bike is not delivered at my home in Lucknow. Presently all the numbers listed in this mail not responding. Nobody taking any responsibility to respond.now mentily and physically/monetary hampered and now taking a leagal action against you people who are misguided at the time of costing and delivery. you people making wrong image of DTDC.
regards
ashutosh kumar
[protected]
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DTDC Courier & Cargo customer support has been notified about the posted complaint.
Jun 16, 2022
Updated by Aryan sunshine Aryan sunshine <[protected]@gmail.com>
3:56 PM (3 minutes ago)
to info
Dear Sir,
We wish to inform you that we have applied on line request shifting residential items from ghaziabad to lucknow and i have received call from your official site no [protected] and deal has been closed on 16000/- and quotation received also for Rs.16000/- no other charges informed to us.Items will be shifted as per dealt of Rs.16000/- confirmed by the your official.but at the time of shifting we have received cart from rathore and packers & movers. on enquire of that he said we are the partners of DTDC.we also inquire from that official no [protected] he said now you will have to contact on [protected] name amit and he will make your help for shifting.once items has been lifted in to cart.we have received a call from mr. sandeep [protected] for making a payment of Rs. 16000/- immediately and ensure that the items will be reached on the next day morning it was the day 08/06/2022.on the next day on 09/06/2022 he make bill of Rs.27780/- and pressurized to make payment immediately otherwise he will not delivered the items and charge 3000/- per day on the items.i will pay the whole amount immediately.it is the violation of talks on telephone.further our items has been delivered on 11/06/2022 except bike.on enquire by sandeep he assured me to delivered the bike on monday i.e13/06/2022, but regret to note that still today bike is not delivered at my home in Lucknow. Presently all the numbers listed in this mail not responding. Nobody taking any responsibility to respond.now mentily and physically/monetary hampered and now taking a leagal action against you people who are misguided at the time of costing and delivery. you people making wrong image of DTDC.
with reference to our trailing mail, still our bike not delivered at our home indira nagar lucknow, and your official having contact no [protected] has assured yesterday that delivery will done today at the evening.Now i have contacted to this official no [protected] to know the present status, no body picking up the our call and nobody responding to our no.once again advised you to look at the matter seriously to avoid legal action from our side.
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with reference to our trailing mail, still our bike not delivered at our home indira nagar lucknow, and your official having contact no [protected] has assured yesterday that delivery will done today at the evening.Now i have contacted to this official no [protected] to know the present status, no body picking up the our call and nobody responding to our no.once again advised you to look at the matter seriously to avoid legal action from our side.
regards
ashutosh kumar
[protected]