DTDC Courier & Cargo — Consignment not received yet

Address:Ernakulam, Kerala, 682030
Website:www.dtdc.in

Tracking number:[protected]
Origin: Delhi
Destination : Cochin
Item: 40 kg Books
My consignment has not reached me yet ( Oct 18) . I send it on Sep 2nd from Delhi and there has been no communication from DTDC to me regarding this delay in delivery or whatever the reason behind this irresponsible behaviour. I had to contact DTDC customer care executive in Cochin to know that my consignment was sent without proper documentation. The DTDC staff in Delhi did not ask anything except shipment address and made me pay the full amount. I want my consignment at the soonest and I demand full reimbursement for the delay caused.
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DTDC Courier & Cargo customer support has been notified about the posted complaint.
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We have booked the consignment on 06.10.2016 against premium charges for Kolkata to Bangalore, the same has not been delivered till now.

Even in website nothing is reflected.

Ridiculous service...!! Not expected this type of service at least from DTDC...!!

Tracking No. - V32711489

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