DTDC Courier & Cargo — Contents of the courier stolen

Dear Sir/Madam,

Yesterday we sent a courier to Chandigarh from Jalandhar, Punjab vide awb number T12633654. It was a small box and was adequately packed and taped with a brown tape.The contents of the same were bubble wrapped in the box for additional protection in transit. The same was delivered today. It was taped with a red DTDC tape on the bottom part.. After the same was opened it was found that all contents from the box were taken out or in other words they were stolen. PFA. Who taped the box on the bottom part with the red DTDC tape? Why was the same done? On whose authority was the same done? Why weren't we as consignor's notified about the same beforehand? Where are the products sent in the package? Who took them out? Can you share the number of the delivery person? Kindly look into this on priority basis.

Regards
+7 photos
Was this information helpful?
No (0)
Yes (0)
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DTDC Courier & Cargo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    11613
    Pending
    0
    Resolved
    1310
    DTDC Courier & Cargo Phone
    +91 80 2536 5032 [Customer Care]
    DTDC Courier & Cargo Address
    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
    View all DTDC Courier & Cargo contact information