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DTDC Courier & Cargo

DTDC Courier & Cargo — Courier delivered to wrong person

Hi,
My courier which was addressed to me was received by someone else, and the status of tracking shows successfully delivered, I got the otp, but no one came to my house
The message I received :D43368019 is out for delivery.Plz share SMILE CODE (3237) with Dly Agent, for Zero Contact Delivery. DTDC won't ask for any payment OTP

If I got the message, how did the delivery person deliver it to someone else.

Please check the status of D43368019
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    +91 80 2536 5032 [Customer Care]
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    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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