DTDC Courier & Cargo — Courier not delivered on time as promised

Date of Incident : 24/09/2020
Consignment number V59554999
Value 3300rs

Issues : I had booked a Premier DTDC Courier from Bangalore to Imphal where the consignment contains Medicine where the courier shop conformed that the medicine would be delivered in 2 days time and now it is 05/10/2020 yet the medicine is not delivered and the patient has already missed his dosage due to wrong promises made by DTDC, ever since i have called the DTDC rajajinagar branch multiple times and yet there is no resolution.

I would like to raise this complaint because of the medicine not being delivered, the patient would have to contact the doctor again and have to undergo the blood test, XRAY and Scanning again which is a very costly affair and the new value of the medicine would go higher.. and would put the patient's health risky as well.
+1 photos
Was this information helpful?
No (0)
Yes (0)
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DTDC Courier & Cargo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    11615
    Pending
    0
    Resolved
    1310
    DTDC Courier & Cargo Phone
    +91 80 2536 5032 [Customer Care]
    DTDC Courier & Cargo Address
    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
    View all DTDC Courier & Cargo contact information