| Address: | Pallazzio Hotels & Leisure Ltd, Unit the St Regis Mumbai, 462 Senapati Bapat Marg. Lower Parel, Mumbai400013 |
Dear DTDC Team,
We had a terrible experience working with one of your local DTDC Team (Local Registration M/S Eagle Enterprises Unit No.13, A-Roy Apartment, Air Cargo Complex, Sahar Road, Anderhi East Mumbai 400099.), we hired this company service paying double the amount in compare to regular courier companies.
Expecting that, well know company like DTDC will meet service and timing, leaving no complaints and discrepancy.
However this was not respected and delivery not made on time.
Resulting packages still being delivered till date or in transit, moreover there is minimum communication on status and data sharing.
All above scenario has made our client unsatisfied, and our own company name is in stake.
Request you to please look into it and revert us with reasonable solution.
Sandeep Rai
Purchase Manager
The St. Regis Mumbai
462, Senapati Bapat Marg, Lower Parel, Mumbai 400013
m. +[protected] t. +[protected] f. +[protected]
stregis.com/Mumbai
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