DTDC Courier & Cargo — Courier not delivered to given address

Address:

5th Main Chamrajpet, Bengaluru

I have purchased 4 Shirts from a Ambala based seller & got the Courier details along with POD No: D60124036 from seller on 21st April 2023.

Upon tracking got shock to see that courier has all ready delivered to Belagavi to wrong address insted of Chamrajpet - Bengaluru.

Lodged the complaint calling DTDC Courier customer care : complaint no: 7369806

Also got to know that, DTDC Courier delivery person Mr.Dharshan Ph: [protected] from Belagavi has signed and taken it.
when called him, first he hesistant to talk, later confirmed that he has taken the courier, , not ready to return.

Please guide, , what to do, , , planned to compalin to Consumer court.