DTDC Courier & Cargo — Courier number :-R46812109

Address:

Hyderabad

The courier has not been delivered to my apartment and the status is showing delivered, when called the employees are speaking so rudely to us telling that it is delivered to our place on April 26/2022 .I personally went and checked the security cabin on April 27/2022 and the courier was not there.
And these DTDC company people are giving me an update today with a random list and a random signature of someone who took my parcel whom I don't even know.

This is uttermost irresponsiblity of this courier company.

I need a solution for this or I need my money back