DTDC Courier & Cargo — Courier service not received

Address:

DTDC,Machohalli gate

Hi,

The courier with number [protected] is sent from proddatur to Bangalore.
They called once and when called back more than twice, they didnt respond.
Tried calling after 2 days and they informed it will be sent back since call wasnt attended.
And the lady who spoke is very arrogant and careless.
Please help me in resolving this issue.

Regards,
Salankayan.