I have had a very unpleasant experience with DTDC, my friend Ganesh Mate from Pune had dispatched my preloved antiques with proper packaging under docket no D14379514 to Kota Rajasthan with status as FRAGILE and Valuable.
The Pune DTDC made another set of packing in a very thin box and wrap with plastic, but i have received all items damaged including metal and wooden items along with a Radha Krishna statue, an antique painting broken completely, metal and wooden antique boxes damaged when i approach both sending and receiving DTDC, they are not taking responsibilities for the damage, I request you to look into the case on priority and compensate me on my damages ( Refer attached images )
My second query is regarding overcharged - DTDC has charged me 3800 for the item weight of just 15 kg, the items were given into three different small boxes but DTDC Pune made another box and charged me for 38 kg where my items were 15 kg only, and the box dimension is also not big which can not be held in hand. I am disappointed with the services and would like to register it in consumer court for the cheating done as the DTDC Pune guys are not willing to accept the overcharged amount of the same
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